If your telescope powder coated frame fails structurally during normal usage within 15 years from the date of purchase, we will repair, refinish or replace the frame without charge, parts and labor included. (In the case of discontinued models or finishes, we will replace the item with the closest comparable current model.) The finish is warranted against peeling, cracking or blistering for a period of 3 years from the date of purchase.
Not included in our "powder coat" warranty are table tops, umbrellas, terrace shells and market bases, wood furniture, cushions, slings and folding aluminum furniture. These products are warranted for one year to be free of manufacturing defects. Our steel market bases, if not properly maintained, will rust if the finish is scratched through to the metal. If this occurs, it must be touched up with an acrylic based paint.
The wicker fiber featured in our Wicker Collection is warranted by the fiber manufacturer for 3 years from the date of purchase. The natural weathering of wood finishes, breakage of glass, fading, staining and mildewing of fabrics, slings and strapping or the compression of cushion fillings and the rusting of umbrella bases are not covered under warranty.
This warranty does not cover the failure of furniture that, in our opinion, was caused by acts of God, accident, neglect, improper shipping or handling or by unreasonable or abusive use, and is void if our care and maintenance instructions were not properly followed.
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